Thank you for shopping at GkNeed! We strive to provide high-quality PDF E-Books to meet your needs. However, as our products are digital and downloadable, we have specific policies regarding refunds, returns, and cancellations. Please read the following information carefully.
1. Refund Policy
Due to the nature of digital products, all sales are final. Once a PDF E-Book has been purchased and downloaded, we are unable to offer refunds or exchanges.
However, if you experience any issues with the download process or receive an incorrect or corrupted file, please contact our customer support team at support@gkneed.in within 7 days of your purchase. We will work with you to resolve the issue by providing a new download link or a corrected file.
2. Return Policy
Since the products sold on GkNeed are digital downloads, we do not accept returns. After purchasing and downloading a PDF E-Book, it is not possible to return the product. We strongly recommend reviewing the product details and ensuring compatibility with your device before completing your purchase.
3. Cancellation Policy
Once an order has been placed and the payment is processed, the transaction is considered final. As our PDF E-Books are available for immediate download after purchase, we do not offer cancellations once an order is confirmed.
4. Exchange and Replacement
If you encounter issues with the product, such as receiving an incorrect file or experiencing technical problems with the download, please reach out to our customer support team. We will offer a replacement or technical assistance to ensure that you are able to access your purchase.
5. How to Request Assistance
If you experience any problems with your purchase, such as:
- Issues with downloading the PDF E-Book
- Receiving an incorrect or damaged file
- Any other technical difficulties
Please contact us within 7 days of your purchase by emailing our support team at support@gkneed.in. Be sure to provide your order number and a detailed description of the issue, and we will respond as quickly as possible to resolve it.
6. No Refund for Change of Mind
If you change your mind after purchase or no longer wish to keep the product, we regret to inform you that we cannot provide a refund or exchange. Please ensure you are satisfied with your purchase before completing your order.
7. Contact Us
For any questions or concerns regarding our Refund, Return & Cancellation Policy, or if you need assistance with your purchase, please contact our customer support team:
Email: support@gkneed.in